Terms & Conditions

1. Acceptance of Terms

By booking a session at Sandalshore, visiting our facility, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services. These terms constitute a legal agreement between you and Sandalshore.

2. Eligibility and Age Requirements

Our services are available to individuals 18 years of age or older. If you are under 18, you may receive services only with parental or guardian consent and accompaniment. By booking a session, you confirm that you meet the age requirement or have obtained appropriate consent.

3. Service Description

Sandalshore provides traditional Thai massage services, including but not limited to:

• Weekend Renewal Package (two-day treatment program)
• Couple's Shared Experience (simultaneous sessions for two people)
• Post-Activity Recovery Session (targeted recovery work)

All services are subject to availability and may be modified or discontinued at our discretion. Session durations are approximate and may vary based on individual needs and practitioner assessment.

4. Booking and Scheduling

Appointments can be made by phone, email, or through our website contact form. We will confirm your appointment via your preferred contact method. Please arrive 10 minutes before your scheduled time to allow for check-in and consultation.

If you need to cancel or reschedule, we ask that you provide at least 24 hours notice. This allows us to offer the time slot to other clients. Repeated late cancellations or no-shows may result in a requirement to prepay for future appointments.

5. Payment Terms

Payment is due at the time of service unless other arrangements have been made in advance. We accept cash and major payment cards. Prices are listed in Taiwan Dollars (TWD) and are subject to change with notice.

Package deals must be used within the specified timeframe (typically six months from purchase). Unused portions of packages are non-refundable but may be transferred to another person with prior approval.

6. Health and Safety Disclosures

You are responsible for providing accurate information about your health status, including:

• Current injuries or areas of acute pain
• Medical conditions that might be affected by massage therapy
• Pregnancy or recent surgery
• Any medications that might affect treatment

Thai massage involves stretching and compression. While generally safe, it may not be appropriate for certain conditions. If you have concerns, please consult your healthcare provider before booking. We reserve the right to decline or modify service if we believe it may pose a risk to your health.

7. Client Responsibilities

When receiving our services, you agree to:

• Provide honest and complete information during intake consultations
• Communicate during sessions about pressure, comfort, and any concerns
• Respect the professional boundaries of our practitioners
• Arrive in a clean state and avoid heavy meals or alcohol immediately before sessions
• Follow any pre-session or post-session care instructions provided
• Treat our facility, equipment, and staff with respect

8. Practitioner Discretion

Our practitioners maintain the right to refuse service or end a session if they believe it is unsafe, inappropriate, or if professional boundaries are not being respected. In such cases, no refund will be provided. We maintain a zero-tolerance policy for inappropriate behavior toward staff.

9. Disclaimer of Warranties

Thai massage is a complementary therapy intended to support general well-being and relaxation. It is not a substitute for medical care, diagnosis, or treatment. We make no claims about curing or treating specific medical conditions. Our services are provided "as is" without warranties of any kind, express or implied.

10. Limitation of Liability

To the fullest extent permitted by Taiwan law, Sandalshore and its practitioners shall not be liable for any indirect, incidental, or consequential damages arising from our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of Sandalshore or used with permission. You may not reproduce, distribute, or create derivative works from this content without written permission.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for details.

13. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Taiwan. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Nantou County, Taiwan.

Before pursuing legal action, we encourage you to contact us directly to resolve any concerns. Most issues can be addressed through open communication.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us: